Returns & Exchanges

At Herb-ology, we want you to be fully satisfied with your wellness journey. If you are not completely happy with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Ensure the items are unopened and in their original packaging, then securely pack them to prevent damage during transit.

• 3.
  Ship Item Back

  Affix the provided return label or address the package to our warehouse facility using a tracked shipping service for security.

• 4.
  Receive Refund

  Once our team inspects your returned items, we will process your refund to your original payment method within 5-7 business days.